Use the Oxnard 311 App
Oxnard 3-1-1
Smart phone users – here’s your guide for the Oxnard 3-1-1 App, a quick and more efficient way to communicate maintenance issues to the City. They respond quickly and it’s a great platform for everyone.
Using the app is pretty straightforward, but there is one caviot for Mandalay Bay residents and we’ll cover that below.
1) Start by downloading and installing the APP
2) After installing and opening the App click “Make a Request”
When you report a problem you are in “SPECIAL DISTRICT Waterways-1”
You can also use the Application without a smart phone:
3. Here’s the caviot
After selecting MAKE A REQUEST, scroll down towards the bottom of the list and click on Assessment District Request . By doing this, it goes directly to the folks who manage issues relating to the numerous Special Assessment Districts in the City.
We are the Waterways Assessment District Zone 1
The rest is pretty self-explanatory, but we’ll walk it through:
- After selecting the Assessment District Request, you will be taken to a map.
- Click on the blue plus sign labeled REQUEST at the bottom center.
- Select a topic and follow along until you get to the map, which defaults to City Hall.
(If you move the map to our neighborhood you will notice the boundaries of our Assessment District.) - Enter the address of the issue you are reporting, or just the street name.
- Click NEXT at the top right.
- Now you can get more specific, add a description, or a photo, etc.
- Click on the blue SUBMIT REQUEST bar at the bottom and you’re done!
Important note about Streetlight Issues
One more general caviot: if you are reporting a streetlight issue, you need to look at the pole itself and see if there is an SCE sign on it somewhere
If so, the issue needs to be reported to Southern California Edison: https://www.sce.com/outage-center/report-street-light-outage.
Otherwise, send through the app.
You can also use the app anywhere in Oxnard if you notice an issue, but of course you won’t go to the Assessment District Request tab.
You can also use the Application without a smart phone from your computer. Or you can call the City.
The 311 app allows citizens to easily report specifically on the following issues:
Graffiti
Illegal Dumping/Trash/Service/Litter
Streets
Abandoned Vehicles
General Issues
Overgrown Landscape
Streetlight Out (Unless it’s SCE)
Water Waste and Leaks
Animal Safety Requests
Tech Support & Questions
Traffic Lights/General Traffic Issues
City employees have told us the app greatly improves communication and makes their job easier. It’s a lot better than a phone call, and because it includes all the relative data, is more likely to be properly handled.
City Of Oxnard
The City of Oxnard website has up to date information
City of Oxnard
Public Information Officer
300 West Third Street
Oxnard, CA 93030
(805) 385-7430
City Hall
300 West 3rd St.
Hours
Monday – Thursday:
8:00am – 6:00pm
Alternate Fridays:
8:00am – 5:00pm
Service Center
214 South C St.
Hours
Monday – Thursday:
8:00am – 6:00pm
Alternate Fridays:
9:00am – 5:00pm
Public Notices are published by the City of Oxnard in The Vida Newspaper:
City of Oxnard: Council Members
Timothy B. Flynn
Mayor
tim.flynn@oxnard.org
Carmen Ramírez
Mayor Pro Tem, District 2
carmen.ramirez@oxnard.org
Bert E. Perello
Councilmember, District 1
perellobert@gmail.com
Oscar Madrigal
Councilmember District 3
oscar.madrigal@oxnard.org
Bryan A. MacDonald
Councilman, District 4
bryan.macdonald@oxnard.org
Gabriela Basua
Councilwoman, District 5
gabriela.basua@oxnard.org
Vianey Lopez
Councilmember, District 6
vianeyforoxnard@gmail.com
The Code Compliance Division is located in the Service Center at 214 South C St. Office hours are Monday – Thursday 8:00am to 6:00pm, and every other Friday 8:00am – 5:00pm. Please call 805-385-7940 to contact us. After hours messages will be processed and returned the next business day.
City Directory
Abandoned Vehicles
1-805-982-7001
Affordable Housing
1-805-385-7400
Animal Control Complaints
1-805-385-7640
Animal Control Service
1-805-385-7786
Building & Engineering
1-805-385-7925
Building Inspections
1-805-385-7936
Building Permits
1-805-385-7925
Carnegie Art Museum
1-805-385-8157
City Corps
1-805-385-8081
City Council
1-805-385-7430
City Council Agenda
1-805-385-7803
City Manager
1-805-385-7430
CIWHA Contacts
THE MAILING ADDRESS FOR ALL BOARD BUSINESS
CIWHA
1237 S. Victoria Ave, Box 197
Oxnard, CA 93035
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Board Members Vice President and Seawall Team Seawall Team Treasurer Secretary Water Quality Landscape We also have volunteer opportunities: Waterways Communications We welcome all volunteers to pitch in and help with our teams on Water Quality, Landscape, Seawall reports, engineers, attorneys, CPAs, finance specialists, communicators, party people and just friendly neighbors who want to pitch in a help out! If you are interested reach out to any of the above! If you are unsure of who to contact reach out to Carol – on communications! |
Drop in Nextdoor at Mandalay Bay
We are encouraging the neighborhood to try out this website for neighborhood communications.
The Channel Islands Homeowners Association is not affiliated with the developers of NextDoor – we just wanted to share this!
If you live in Mandalay Bay we invite you to join the Mandalay Bay group at Nextdoor:
Click here: https://mandalaybay.nextdoor.com