Smart phone users – here’s your guide for the Oxnard 3-1-1 App, a quick and more efficient way to communicate maintenance issues to the City. They respond quickly and it’s a great platform for everyone.
Using the app is pretty straightforward, but there is one caviot for Mandalay Bay residents and we’ll cover that below.
1) Start by downloading and installing the APP
2) After installing and opening the App click “Make a Request”
You can also use the Application without a smart phone:
3. Here’s the caviot
After selecting MAKE A REQUEST, scroll down towards the bottom of the list and click on Assessment District Request . By doing this, it goes directly to the folks who manage issues relating to the numerous Special Assessment Districts in the City.
We are the Waterways Assessment District Zone 1
The rest is pretty self-explanatory, but we’ll walk it through:
- After selecting the Assessment District Request, you will be taken to a map.
- Click on the blue plus sign labeled REQUEST at the bottom center.
- Select a topic and follow along until you get to the map, which defaults to City Hall.
(If you move the map to our neighborhood you will notice the boundaries of our Assessment District.)
- Enter the address of the issue you are reporting, or just the street name.
- Click NEXT at the top right.
- Now you can get more specific, add a description, or a photo, etc.
- Click on the blue SUBMIT REQUEST bar at the bottom and you’re done!
Important note about Streetlight Issues
One more general caviot: if you are reporting a streetlight issue, you need to look at the pole itself and see if there is an SCE sign on it somewhere
If so, the issue needs to be reported to Southern California Edison: https://www.sce.com/outage-center/report-street-light-outage.
Otherwise, send through the app.
You can also use the app anywhere in Oxnard if you notice an issue, but of course you won’t go to the Assessment District Request tab.
You can also use the Application without a smart phone from your computer. Or you can call the City.
The 311 app allows citizens to easily report specifically on the following issues:
Streetlight Out (Unless it’s SCE)
Water Waste and Leaks
Animal Safety Requests
Tech Support & Questions
Traffic Lights/General Traffic Issues
City employees have told us the app greatly improves communication and makes their job easier. It’s a lot better than a phone call, and because it includes all the relative data, is more likely to be properly handled.
The City of Oxnard website has up to date information
City of Oxnard
Public Information Officer
300 West Third Street
Oxnard, CA 93030
300 West 3rd St.
Monday – Thursday:
8:00am – 6:00pm
8:00am – 5:00pm
214 South C St.
Monday – Thursday:
8:00am – 6:00pm
9:00am – 5:00pm
Public Notices are published by the City of Oxnard in The Vida Newspaper:
Timothy B. Flynn
Mayor Pro Tem, District 2
Bert E. Perello
Councilmember, District 1
Councilmember District 3
Bryan A. MacDonald
Councilman, District 4
Councilwoman, District 5
Councilmember, District 6
The Code Compliance Division is located in the Service Center at 214 South C St. Office hours are Monday – Thursday 8:00am to 6:00pm, and every other Friday 8:00am – 5:00pm. Please call 805-385-7940 to contact us. After hours messages will be processed and returned the next business day.
Animal Control Complaints
Animal Control Service
Building & Engineering
Carnegie Art Museum
City Council Agenda
THE MAILING ADDRESS FOR ALL BOARD BUSINESS
1237 S. Victoria Ave, Box 197
Oxnard, CA 93035
William (Bill) Clark
Vice President and Seawall Team
Board Member and Landscape Committee
Board Member – Water Quality
Waterways Communications Committee
We are encouraging the neighborhood to try out this website for neighborhood communications.
The Channel Islands Homeowners Association is not affiliated with the developers of NextDoor – we just wanted to share this!
If you live in Mandalay Bay we invite you to join the Mandalay Bay group at Nextdoor:
Click here: https://mandalaybay.nextdoor.com